Previous incidents
Degraded performance
Resolved Jun 12 at 02:02pm PDT
We are observing most GCP services recovered from the outage and our services are back to full availability. Our team is continuing to monitor.
1 previous update
Elevated Error Rates on Agents
Resolved May 19 at 02:02pm PDT
The fix for the server-side errors of the TCE agent has been successfully deployed and server-side error rates on the TCE agent have returned back to normal.
Contextual's team is continuing to monitor system performance and will follow up with a full root cause analysis and corrective actions.
2 previous updates
Maintenance resulting in downtime
Resolved May 01 at 10:42pm PDT
At 9:31 PM PST, cluster maintenance on the Dragon cluster resulted in unexpected downtime and all agents being unavailable.
The incident was mitigated by Contextual on-call engineers and all agents returned to proper function at 10:35 PM PST.
Maintenance Resulting in Downtime
Resolved Apr 10 at 05:05pm PDT
Incident has been mitigated.
2 previous updates