Previous incidents
Degraded performance
Resolved Mar 31, 2025 at 01:27am UTC
Incident resolved.
2 previous updates
Frontend Authorization Unavailable
Resolved Mar 25, 2025 at 07:50pm UTC
The incident has been mitigated by the Auth0 team and authentication is back to full availability.
2 previous updates
Unavailability across CE and QCL Agents
Resolved Mar 04, 2025 at 10:08pm UTC
The issue has been root-caused to degraded model infrastructure. Infrastructure has been reset and restored, and availability has been restored across all agents.
We are continuing to monitor agent performance and investigate the full root cause to ensure no recurrences occur in the future.
1 previous update
Degraded Performance on All Applications
Resolved Jan 13, 2025 at 04:20am UTC
Performance on all applications has returned to baseline levels after mitigating action by Contextual on-call engineers.
On-call engineers are continuing to monitor application health to ensure no recurrences take place.
1 previous update